Shipping & returns
ALL CLEARANCE ITEMS ARE NON-RETURNABLE. Thank you!
- No Returns or Exchanges on Clearance Items.
- Returns are to be made within 14 Days of Purchase.
- All tags must be attached and Must have Receipt.
- Saddles must be returned within 3 business days of Purchase and must be returned in the same condition as when purchased, please contact us if you need more time due to shipping.
Free Shipping - Orders over $149.00 are eligible for FREE U.S. ground shipping in the lower 48 states (saddles, smarty's, zesterra, and other exclusions apply).
All free shipping promotions exclude any order which includes: Saddle Pads, The Tight Turn Flex Barrels, The Pole Bending Bases. These promotions also exclude oversized items that require a box bigger than a 20x20x20.
Free Shipping will always apply ONLY to the Contiguous 48 States, international orders are NOT eligible for Free Shipping.
Returns on FREE SHIPPING orders may be charged a minimal restocking fee. If you have any questions as to whether your order qualifies for free shipping, please call the store for verification prior to placing your order.